Terms and Conditions rsm3 — A Complete Guide to Using the Online Entertainment Platform

1Introduction & Acceptance of Terms

Welcome to rsm3, an online entertainment platform operating under the rsm3 brand and managed by a registered management entity. These Terms and Conditions constitute a legally binding agreement between you ("User" or "Member") and rsm3 ("Platform", "We").

By accessing, browsing, registering for, or using any part of the rsm3 platform — whether via the website or mobile app — you acknowledge that you have read, understood, and agree to be bound by all Terms and Conditions set out in this document, together with our Privacy Policy and Responsible Gaming Policy.

If you disagree with any part of these Terms and Conditions, please stop using the rsm3 platform immediately. rsm3 reserves the right to modify these Terms and Conditions at any time, and such changes take effect immediately upon publication on the platform.

2Member Eligibility

To use rsm3 services, you must meet all of the following eligibility criteria without exception:

• Minimum Age: You must be at least 18 years of age at the time of registration. rsm3 strictly prohibits access to or use of the platform by individuals under the age of 18.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement under the laws of your country or region of residence.
• Single Account: Each individual is permitted to hold only one active account at rsm3. Owning multiple accounts by the same individual is strictly prohibited.
• Non-Staff: Employees, contractors, agents, immediate family members, or any party directly associated with rsm3 are not permitted to play on this platform.
• Verified Information: All information you provide during registration and throughout your use of the platform must be accurate, complete, and up to date.

3Account Registration

The rsm3 account registration process is designed to be simple and fast, but you are fully responsible for ensuring the accuracy of all information provided.

• Registration Information: You are required to provide your full name, date of birth, phone number, email address, and any other information requested during registration.
• Password: You are solely responsible for keeping your password and account login details confidential. rsm3 will never ask for your password through any channel.
• Identity Verification (KYC): rsm3 may request identity verification documents at any time, particularly before processing a first withdrawal or when suspicious activity is detected. Accepted documents include national ID, passport, and recent bank statements.
• One Account Only: Owning or simultaneously using more than one active account by the same individual is a serious violation and may result in the cancellation of all associated accounts, including all account balances.

4Deposits & Payments

Rsm3 supports a variety of secure and trusted payment methods for the convenience of Malaysia members.

• All deposited funds must originate from an account registered in the member's own name. rsm3 does not accept payments from third parties.
• Rsm3 does not charge any processing fees for deposits; however, your bank or e-Wallet provider may apply their own charges.
• All deposit transactions are recorded and can be reviewed in your account transaction history at any time.

5Fund Withdrawal

Rsm3 is committed to processing all valid withdrawals promptly and efficiently. Here are the withdrawal rules and procedures you need to know:

• Minimum Withdrawal: RM 50.00 per withdrawal transaction.
• Mandatory KYC Verification: First-time withdrawals or withdrawals exceeding certain limits require full identity document verification before processing.
• Processing Time: Standard withdrawals are processed within 1–24 business hours. VIP Diamond members enjoy withdrawal processing in as little as 3 minutes.
• Recipient Account: Funds will only be transferred to a bank account or e-Wallet registered under the same name as the rsm3 account holder.
• Security Check: rsm3 reserves the right to conduct additional security checks for large or unusual withdrawals. This is a protective measure for members' security, not an obstacle to legitimate winnings.

6Bonuses & Promotions

Rsm3 offers a wide range of exciting bonuses and promotions from time to time. All bonuses are subject to rollover requirements and usage rules as stated in the respective promotion terms.

• Rollover Requirement: Each claimed bonus carries its own rollover requirement that must be met before winnings from that bonus can be withdrawn. Rollover conditions are clearly stated on each promotion page.
• One Active Bonus at a Time: Members may only have one active bonus at a time. Claiming a new bonus will automatically void any previously uncompleted bonus.
• Bonus Abuse Prohibition: Any attempt to abuse the bonus system — including the use of multiple accounts, wagering solely to meet rollover requirements without genuine play intent, or strategies deemed as "bonus abuse" — may result in bonus cancellation and action taken against the account.
• Validity Period: Each bonus has a set validity period. Expired bonuses cannot be used or transferred.
• Right to Amend: rsm3 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

7Game Rules

All games on rsm3 are operated fairly using a certified and independently audited Random Number Generator (RNG) system. The following general rules apply to all games on this platform:

• Game results are final once a round is completed. No disputes may be raised against outcomes generated by the certified RNG system.
• In the event of a technical disruption during gameplay, rsm3 will restore game records based on server data. Results recorded by the rsm3 server are the ones that apply.
• The use of automation software, bots, or any tool designed to gain an unfair advantage in gameplay is strictly prohibited.
• Player collusion to cheat the system or other players in live table games is a serious violation and may result in legal action.
• The RTP (Return to Player) for each slot game is publicly displayed in the respective game information. RTP is a long-term measure and does not guarantee returns in any single gaming session.

8Account Security

Your account security is a shared responsibility. rsm3 provides multiple layers of security, and you are responsible for safeguarding your access credentials.

• Never share your password, OTP code, or rsm3 account login details with anyone — including individuals claiming to be rsm3 staff. rsm3 staff will never ask for your password.
• Enable Two-Factor Authentication (2FA) through your account settings for an added layer of security.
• Report any suspicious activity or unauthorized access to your account to rsm3 support immediately.
• Rsm3 uses 256-bit SSL encryption to protect all communication between your browser and our servers. Always ensure you access rsm3 through the official URL only.

9Account Suspension & Closure

Rsm3 reserves the right to suspend or close any account that violates these Terms and Conditions. Such action may be taken without prior notice in the following cases:

• Identity fraud or providing false information during registration or the KYC process.
• Owning and simultaneously using multiple accounts.
• Bonus abuse or manipulation of the promotions system.
• Use of automation software, bots, or unauthorised tools in gameplay.
• Money laundering or any suspicious financial activity.
• Any attempt to defraud, manipulate, or attack the technical infrastructure of rsm3.

Members also have the right to close their own account at any time via the account settings or by contacting the rsm3 support team. Any valid remaining balance will be returned upon completion of the verification process.

10Responsible Gaming

Rsm3 takes Responsible Gaming seriously and provides a range of tools to help members maintain control over their gaming habits.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits through your account settings.
• Session Limit: Set a maximum session duration for each gaming session to ensure you play within healthy limits.
• Temporary Break (Self-Exclusion): Members may request a temporary self-exclusion from the platform for 24 hours, 1 week, 1 month, or 6 months.
• Permanent Exclusion: If you feel that gambling is negatively impacting your life, you may apply for a permanent self-exclusion that cannot be reversed.

For more information and support resources, please visit our Responsible Gaming platform. This platform is for entertainment purposes only and should not be viewed as a primary source of income.

11Disclaimer

Rsm3 provides its platform and services on an "as is" and "as available" basis. While we strive to ensure the platform operates perfectly at all times, we cannot guarantee that the service will always be free from interruptions, errors, or technical delays.

• Rsm3 shall not be liable for any losses arising from technical disruptions, connectivity failures on the member's end, or cyberattacks beyond our control.
• Wins and losses in games are the result of a fair RNG system. rsm3 is not responsible for game outcomes that do not satisfy the member.
• Rsm3 is not responsible for any indirect, incidental, or consequential losses experienced by members as a result of using this platform.

12Amendment of Terms and Conditions

Rsm3 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on the rsm3 platform.

It is your responsibility to review these Terms and Conditions periodically to stay informed of the latest updates. Continued use of the rsm3 platform after any amendments are published constitutes your acceptance of the revised terms.

If you have any questions regarding these Terms and Conditions, please contact the rsm3 support team via live chat available 24/7 or through our support email. We are happy to assist in both Bahasa Melayu and English.